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Manage your ticket

Get a refund

You can get a refund on some tickets or if your train is delayed.

 

Replace a lost or stolen ticket or pass

Find out how to replace your ticket or pass if it’s lost or stolen.

 

Set up, cancel or update a Direct Debit

Direct Debit is an easy way to buy tickets. Find out how to set up, update or cancel a Direct Debit.

Plan your journey

Plan your journey


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