Top up a Swift card

You can top up your Swift card:

• online
• at a Payzone store
• at a travel centre
• at a Swift kiosk

 

Top up online

To top up your card online, log in to your Swift account and select the card you'd like to add money to. Choose the amount you want to add, and checkout.

You have to activate the top-up by using either:

• the Swift collector app
• an on-street Swift collector machine

 

Swift collector app

If you have a smartphone you can activate the top-up on your card from home using the app.

For an Android device, get the app from the Google Play Store.

For an iPhone, get the app from the App Store.

When you’ve downloaded it:

1. Open the app.
2. Hold your Swift card to the back of your phone.
3. Follow the on-screen instructions.

 

Swift collector machine

Most Swift collector machines are at bus shelters and bus stations. To activate the top-up on your card:

1. Hold your card to the reader or rest it in the metal slot.
2. Follow the on-screen instructions. 

 

It can take up to 15 minutes for your payment to be available to activate on the machine. Make sure you’ve left enough time after you’ve made your online payment.

 

Payzone stores, travel centres and Swift kiosks

You top up your card in person at:

• your nearest Payzone store
• one of our travel centres
• a Swift kiosk

 

There are Swift kiosks at:

• Birmingham New Street station
• Birmingham City Centre
• Birmingham International Airport
• Pool Meadow bus station
• Coventry bus station
• Dudley bus station
• Walsall bus station
• West Bromwich bus station
• Wolverhampton bus station

 

Auto top-up

To make sure you never run out of credit on your Swift card, you can set up auto top-up. When your Swift card balance reaches £10 or less, this will trigger a top-up of your agreed amount.

You can choose to top up £10, £20, £30 or £40 each time. Payments are taken from your bank within 24 hours of the transaction.

To set this up:

1. Log in to your Swift card account.
2. Select your pay as you go card.
3. Choose 'Auto Top-up'.
4. Choose how much your auto top-up amount will be.
5. Add your payment card details.

 

To activate your new auto top-up settings you need to either:

• open the Swift app and tap ‘Check for update’
• go to a Swift collector machine and hold your card on the reader
• go to a travel centre with your card

 

You can cancel auto top-up or change the top-up amount at any time. You can log into your account and change your auto top-up settings.