Visit our operator's page for more information.
When boarding the bus place your Swift card on the reader and show any travel discount card to the driver. You will also need to present your Swift card if asked by a conductor.
Only Swift season tickets can be used on the train. Swift PAYG is not currently available.
You will need to present your Swift photocard, and any accompanying travel discount card when asked by a conductor.
At some rail stations, you will also need to place your Swift card on the rail gate reader when entering or leaving and move through the turnstile when the green light shows.
Swift season tickets and PAYG can be used on the tram.
You will need to present your Swift card, and any accompanying travel discount card when asked by a conductor.
Customers can now use their Swift PAYG credit to pay for parking. No more looking for change, plus you will save 10p off the cash price.
On entering the car park, place your card on the car park attendant's card reader and the fee will automatically be deducted from your credit.
Locate the Swift Pay and Display machine, near to the ticketing office. Follow the on-screen instructions, choosing the cheaper price when you pay with Swift PAYG.
Singles and Returns
Show your card to the driver, conductor or ticket office and ask for a single or return and pay in cash or your Swift Pay-As-You-Go card. You can also purchase child tickets from rail station ticket machines.
Swift Season Ticket
If you have a ticket loaded to your 16-18 photocard:
Paper Season Tickets
If you do not have a ticket loaded onto your 16-18 photocard and are using a paper ticket:
You must present your 16-18 photocard every time you travel.
The Swift on Mobile app brings West Midlands Metro tickets direct to your phone. Simply select, pay and save your ticket to your Google Wallet.
When you’re ready to go, open your Google Wallet, activate your ticket and hold your phone on the conductor’s reader till you hear the beep.
Once you have activated your ticket, there is no need to open up either the Swift on Mobile app or your Google Wallet. You will just need to unlock your phone.
App features include:
You will need to be able to access your ticket each time your travel. Meaning, if your phone has no battery and you are unable to present your ticket, you will need to pay the fare for your journey. Unfortunately, we are unable to refund you in this instance.