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Contact us

Here to help

The West Midlands Combined Authority (WMCA), and National Express West Midlands issue Swift, so before assisting you we need to check that the WMCA have issued your Swift card.

Please check the first 10 digits of the long number found on the front or back of your swift card.


Call: 0121 254 7272 (Option 1)

Opening Hours

Mon to Fri: 9 am to 5 pm

Closed weekends and bank holidays



You are in the right place so our team are ready to help you. Firstly, browse our help pages - we might have the answer you are looking for.

Call: 0345 075 6006

Opening Hours

Mon, Tue, Thu, Fri: 8am to 6pm

Wed: 10am to 6pm

Sat: 9am to 1pm

Closed Sundays and Bank Holidays


Alternatively, fill out the contact us form below and we will respond within 2 working days.

Use our online form

Use the form below to contact TfWM Swift Support for technical questions, suggestions or feedback. We aim to reply within two working days.

Use our online form