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Tram updates during the coronavirus outbreak

Last updated: 1 February

New journey planning tools on the My Metro App

West Midlands Metro have introduced a new feature to the My Metro app to help plan your journeys and make an informed decision on when to travel. 

The app now includes an easy to understand ‘heat map’ – which uses a green, amber and red indicator to help customers avoid busy periods.

Customers can also let West Midlands Metro know when they intend to use the tram, which will assist them in planning future journeys. 

The app is available for downloaded from the App store and Google Play.

Watch the video below to find out more. 


The West Midlands Metro is now running its normal timetable bringing daytime frequency back to every 6 minutes on weekdays and every 10 minutes at weekends. 

Further information on the tram network and timetables visit the West Midlands Metro website.


Concessionary pass holders can travel before 9.30am if travelling for their vaccination

From Monday 1 February, concessionary card holders will be able to travel for free before 9:30am on all tram services, if travelling for a vaccination appointment. 

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