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Direct Debit

Your Direct Debit questions answered and the details you need to get in touch.                                                                                           

Direct Debit details

Lost Passes

Replacing a lost pass depends on where you purchased the ticket, find out who you need to get in touch with. 

Replace your lost pass

Report a problem

Let us know if you’ve spotted something damaged, faulty or just not quite right with our infrastructure.

Report a problem

Lost property

We understand how stressful it is if you lose something valuable or treasured.                                                                        

Report a lost item


Our partners run day-to-day services and always want your feedback.

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Travel Centres

The region’s friendly travel centre colleagues are ready to assist.

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If you can't find an answer to your question the team are here to help. 

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Have Your Say

We love to hear your views and we hold regular events, which are a great opportunity for you to meet with bus, train and tram operators along with members of the WMCA team and local Councillors.

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