Your Direct Debit questions answered and the details you need to get in touch.
Replacing a lost pass depends on where you purchased the ticket, find out who you need to get in touch with.
Report a problem
Let us know if you’ve spotted something damaged, faulty or just not quite right with our infrastructure.
We understand how stressful it is if you lose something valuable or treasured.
Contact an operator
Our partners run day-to-day services and always want your feedback.
Find a travel centre
The region’s friendly travel centre colleagues are ready to assist.
Complaints handling procedure
How we'll resolve any complaints we may receive
How we'll approach any petitions we may receive