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Direct Debit

Your Direct Debit questions answered and the details you need to get in touch.                                                                                           

Direct Debit details

Lost Passes

Replacing a lost pass depends on where you purchased the ticket, find out who you need to get in touch with. 

Replace your lost pass

Report a problem

Let us know if you’ve spotted something damaged, faulty or just not quite right with our infrastructure.

Report a problem

Lost property

We understand how stressful it is if you lose something valuable or treasured.                                                                        

Report a lost item

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Complaints handling procedure

How we'll resolve any complaints we may receive

Complaints handling procedure

Petitions protocol

How we'll approach any petitions we may receive

Petitions protocol

Contact us

If you can't find an answer to your question the team are here to help. 

Get in touch

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